FAQ

What time do the festival gates open? hide

We will be waiting for you every day starting at 3:00 pm.

How do I check the concert schedule? hide

The OFF Festival concert schedule is available on the website, in the mobile app, and in the information booklet handed out at the festival. Any last-minute changes will be announced on our website, through our social media profiles, the mobile app, and at the festival information desks.

Am I allowed to bring food and beverages into the festival? hide

Only guests attending the festival with children are allowed to bring in food, provided that it’s for the kids and is packed in a sealed container. But don’t worry, we’ve made sure you won’t go hungry at the festival. Our food court is truly unique: whether you’re vegan, carnivorous, or gluten-free, you’re sure to find something that suits your taste.

Can I take pictures or shoot videos at the festival? hide

Yes, you’re allowed to take pictures, but only if you use an amateur digital camera or traditional amateur compact camera. You’re not allowed to bring in professional cameras, video cameras, or other A/V recording equipment.

Are minors permitted to attend the festival? hide

Yes, you can attend the OFF Festival as long as you’re 15 or older. Children and teenagers aged 15 or younger can enter the festival grounds only if accompanied by a parent or guardian.

If you’re 15 or older but still under 18, you’ll need to provide written permission from a parent or legal guardian to be admitted onto the festival campground.

Children under ten receive free admission.

Will there be designated areas in front of the stages for people with disabilities? hide

Yes. As in previous years, viewing platforms for people with disabilities have been set up in front of the Main Stage and the Forest Stage. The locations of these platforms will be marked on the festival maps, or you can ask the volunteers at the information desks.

Are people with disabilities allowed to attend the festival with a caregiver? hide

Yes, people with physical disabilities and visually-impaired guests may be accompanied by caregivers, who receive free admission to the festival. (The caregiver is subject to verification. See festival rules and regulations for details.)

Can I bring a dog into the festival grounds? hide

No, animals are not permitted at the OFF Festival. Only guide dogs accompanying the blind are permitted to enter the festival grounds (appropriate documents must be presented).

Can I charge my wheelchair battery at the festival? hide

Yes, there will be a specially-designation location where you can charge your battery. Visit the information desk for details. If your charger requires a special plug, be sure to bring the right power adapter.

Are people with diabetes or other medical conditions allowed to bring in medication and necessary medical equipment or bring their own food? hide

Yes, if you’re required to take special medication for health reasons, you can have it with you, along with any equipment required to administer your meds. However, you will have to present a certificate from your doctor proving that you have to have the medication and equipment with you. You can only bring in your own food and beverages if you have a special diet confirmed by a doctor’s certificate. If you do bring your own food and drinks, we ask that you do so in a way that respects safety rules and regulations (liquids in cans, glass bottles, and vacuum flasks are forbidden). People with diabetes are encouraged to bring glucose gel packs, available at any pharmacy.

Will there be medical staff at the festival? hide

Yes, there will be medical staff on hand in mobile medical teams and at first aid points (check the map for exact locations). If you need help, don’t hesitate to ask the festival staff for help.

Are pregnant women allowed to attend the festival? hide

Yes, however we ask expectant mothers to reconsider attending the festival due to the nature of the event (e.g., high volume and large number of participants, particularly close to the stages).

Will laser and strobe lighting be used at the festival? hide

Yes, some concerts will features lasers and strobe lights.

Keep in mind that this could pose a health risk to pregnant women, individuals with high blood pressure or heart problems, elderly people, individuals with locomotor illnesses, people suffering from epilepsy or other conditions, and people who are physically weakened. If you start to feel unwell, please notify festival staff immediately.

Can I skate or ride a scooter, bicycle or skateboard at the festival? hide

No, for safety reasons the above equipment is not permitted to be used at the festival.

Can I bring an umbrella into the festival grounds? hide

No. We recommend you bring a rain poncho instead. Small, collapsible umbrellas are permitted, but you’ll have to leave any long and pointy ones at the gate.

What items am I not allowed to bring with me to the festival? hide

You are not allowed to bring in selfie sticks, tripods, drones, or umbrellas with pointy metal or wooden tips. Festival guests are allowed to carry small, collapsible umbrellas. For a complete list of items that are not permitted at the festival, please see the rules and regulations: /en/regulamin

Is it possible to pay by card at the festival? hide

You can pay by card, phone, Blik at the festival.

Can I pay cash at the festival? hide

No, you can pay for everything by card, phone, or Blik.

Is there an ATM on the festival grounds? hide

No, there is no ATM on the festival grounds.

Is there a left luggage facility at the festival? hide

There’s a left luggage facility at the main festival gate where you can store your belongings for 20 zł.

Who can enter and stay at the campground? hide

A three-day ticket gives you three days of admission to the campground, while a single-day ticket gives you one day of admission starting on the day on which the ticket is valid.

Are minors allowed to stay at the campground? hide

Yes, if you’re over 16 but under 18, you will be admitted onto the campground as long as you provide written permission from a parent or legal guardian. Individuals under 16 must be accompanied by a parent or legal guardian in order to enter the campground.

Does everyone staying at the campground need a campground pass, or are those just for the owner of the tent? hide

Anyone who has a Three Day Pass and wants to enter the campground must purchase a campsite, regardless whether they’re staying in their own tent or someone else’s.

Where can I buy a campsite ticket? hide

At https://www.ebilet.pl/muzyka/festiwale/off-festival-katowice/?partner=fundacjaindependent&utm_source=off-festival.pl&utm_medium=referral&utm_campaign=OFF-Festival-Katowice-2021_44510%2C308&_ga=2.110195205.1813761690.1648451617-593324699.1647262191&_gac=1.93578607.1648479045.CjwKCAjwuYWSBhByEiwAKd_n_vd0jA1tvNLZ_HvXZeFJ_32-2LrKV43xDyNvQAc0N-3tqGOjvcXDphoC4cQQAvD_BwE and from our partners. Campsites tickets will also be sold at the festival: ask at the campground reception. Campsites are limited.

Do children receive free admission to the campground? hide

Children under ten are admitted free of charge provided that a parent or legal guardian signs the necessary waiver and once the necessary wristband has been issued.

Is the campground open around the clock? hide

Yes, the campground is open 24 hours a day from 6:00 pm on Thursday to 12:00 pm on Monday. Please note that limited campground amenities will be provided between 7:00 pm Thursday and 9:00 am Friday.

What time can I check in at the campground? hide

Whenever you want: the campground reception is open 24 hours a day. The campground will open at 7:00 PM on the fourth of August.

How far is it from the campground to the festival grounds? hide

Not too far. It’s only 500 meters from the campground to the festival grounds.

How far is it from the campground to the nearest bus stop? hide

Public transportation stops are located 200 meters from the campground.

Is the campground guarded? hide

No, but the campground is monitored.

Is it safe to leave a bike at the campground? hide

Yes, bicycles can be stored at the left luggage counter. Bicycle storage is free, but don’t forget to lock it up with a chain or U-Lock.

Can I park a trailer or camper at the campground? hide

No. The campground is designed and intended for tent camping only. But there is a good place to park your camper or trailer on the other side of Three Pond Valley: Camping 215, ul. Trzech Stawów 23.

Can I charge my wheelchair battery at the campground? hide

Yes, there will be a specially-designation location where you can charge your battery. Visit the information desk for details. If your charger requires a special plug, be sure to bring the right power adapter.

Ca I rent a tent at the campground? hide

No. Please remember to bring a tent!

Can I enter the campground with a dog? hide

No. Only guide dogs accompanying the blind are permitted to enter the campground (appropriate documents must be presented).

Is there an ATM at the campground? hide

No. The nearest ATM is nearby at the shopping mall.

Is there a left luggage facility at the campground? hide

Yes, you can use the left luggage counter at the campground for 20 PLN.

We accept bags, backpacks, and small items (no larger than 30 cm × 30 cm × 40 cm).

Is there a lost and found facility at the campground? hide

The lost and found is located at the registration counter at the main entrance to the campground.

Can I plug in an electric kettle or hotplate at the campground? hide

No, but you should find everything you need at our concession stands.

Will boiling water be available at the campground? hide

Yes, boiling water will be provided free of charge at the concession stands.

Can I charge my phone at the campground? hide

Yes, the campground has stations with electrical outlets where you can plug in your charger for free. The number of outlets is limited.

Are there showers and toilets at the campground? hide

Yes, the campground has sanitary facilities, complete with showers, hot and cold water, sinks, and toilets.

How far is it from the bus stops to the festivals? hide

The bus stops are located 600 meters from the main festival gate.

Can I ride my bike to the festival and store it in a safe place ? hide

Sure! In fact, we encourage you to take your bike. Bicycles can be parked at the left luggage facility in front of the main festival gate. Bicycle storage is free, but don’t forget to lock your bike up with a chain or U-lock. You can’t ride your bike into the festival.

If I bought an electronic ticket, do I still need to print it out and have a copy with me? hide

Make the ticket easy to scan and legible, you can show it on your phone.

OFF FESTIVAL KATOWICE RULES & REGULATIONS hide

OFF FESTIVAL KATOWICE RULES & REGULATIONS - here

CAMPGROUND RULES & REGULATIONS hide

CAMPGROUND RULES & REGULATIONS - here

PRIVACY POLICY hide

PRIVACY POLICY - here

STATEMENT OF CONSENT REGARDING MINORS UNDER 15 hide

STATEMENT OF CONSENT REGARDING MINORS UNDER 15 - here

FOOD COURT RULES & REGULATIONS hide

FOOD COURT RULES & REGULATIONS here

MUSIC hide

Do you want to perform at OFF Festival? Please send your application to: muzyka@off-festival.pl.

FOR MEDIA hide

Accreditation form: https://form.offapp.pl/auth/register

Applications form close on July 5

FOODCOURT hide

Every year at OFF Festival we make sure that our guests can eat well and deliciously. We work on the foodcourt line-up all year round. Send us your application at: gastronomia@off-festival.pl.

OFF MARKET hide

We are proud of how each year our OFF Market zone becomes more and more diverse. We are constantly looking for something new to offer our guests. We are open to all kinds of suggestions.
Please write to: offmarket@off-festival.pl.

SPONSORSHIP hide

If you would like to become a sponsor of OFF Festival, please write to: m.wdowiak@off-festival.pl.

VOLUNTARY hide

Are you over 18 and want to co-create the best festival in the world with us? Write to: wolontariat@off-festival.pl

If you have not found the answer to your question in the FAQ, please write to us: hide

info@off-festival.pl